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Privacy Policy

UPDATE  – August 2024

We here at Bretzel respect all of your privacy and understand that data privacy is a very personal and private subject.
Before using Bretzel’s sites, please read this privacy policy carefully.
This Privacy Policy sets out our policy on the gathering and use of information on this site and other sites (collectively “Sites”) operated by Bretzel Traditional German Treats Ltd .(“Bretzel”). Bretzel is committed to providing safe websites for visitors of all ages and has implemented this Privacy Policy to demonstrate its firm commitment to your privacy. Bretzel complies with applicable Canadian privacy laws, including the Personal Information and Electronic Documents Act.
There may be links from Bretzel’s Sites to other websites; note that this Privacy Policy applies only to Bretzel’s Sites and not to web sites of other companies or organizations to which Bretzel’s Sites may be linked. You must check any linked sites for the privacy policy that applies to that site and direct any related inquiries to the operator of the linked site. Links to third party websites are provided as a convenience and are for informational purposes only. Bretzel does not endorse, and is not responsible for, these linked websites.
Your use of Bretzel’s Sites signifies your acknowledgement and consent to this Privacy Policy.
If you do not agree to this Privacy Policy, please do not continue to use Bretzel’s Sites. Your continued use of Bretzel’s Sites signifies your acceptance of these terms and any changes in effect at the time of use.
1

What personal information is collected by Bretzel?

Personal information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
Generally, you are not required to register to access Bretzel’s Sites; however, you may be asked to provide personal information when you visit certain sections of Bretzel’s Sites. We also collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and similar features. On some of Bretzel’s Sites, we offer data privacy assessment tools that ask you to provide self-assessment information. You may also be asked to provide additional information such as your e-mail address if you want to obtain additional services or information, participate in a contest or to resolve complaints or concerns.
2

How does Bretzel use information gathered about online visitors?

Any personal information gathered on Bretzel’s Sites may be used in the aggregate for research and development in order to improve Bretzel’s Sites and/or for future site development. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of Bretzel’s Sites to your needs by collecting information about your preferences through tracking of pattern page views on Bretzel’s Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences.
Promotional and Informational Offers:
If you ask us to, we will use your personal information to send information for marketing and promotional purposes. This information may be sent by email if you have given separate consent to receive information in this way. If you later change your mind about such use for any reason, you may withdraw your consent to that use, either by contacting Bretzel as set forth below or WHERE APPLICABLE by modifying the registration information provided.
We sometimes work with service providers in order to provide you with the products or services that you have requested. These service providers are required to comply with this Privacy Policy when using your personal information.
3

When does Bretzel disclose information?

Bretzel will not disclose personal information that you provide on its Sites to any third parties except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect relating to one of Bretzel’s products, in which case Bretzel may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. We may share information among companies that we own or control or with an affiliated company and we may share information with our co-promotion partners, and companies working with Bretzel for purposes that you have authorized, but all information we share will always be protected under the terms of this Privacy Policy. Bretzel also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Bretzel or of any of the business or assets or shares of Bretzel or a division thereof.
Please note that sharing of personal information with service providers or disclosures to third parties may involve the storage or processing of personal information outside of Canada (including in the United States) where local privacy laws may require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
4

Cookies, what are they and are you using cookies?

We have to differentiate cookies. Cookies in a bakery are delicious and yummy, or as we say necessary daily. Cookies used on our website unfortunately are not edible, but necessary for a unique and smooth experience on our website.
Bretzel, like many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site for the web server to reference during the same or subsequent visit to the website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so. Our website saves the cookie heateorSsBrowserMsg in your browser to track which visitors have seen the popup notification and which haven’t. This cookie isn’t related to your personal data or your IP address.
5

Are you participate in our communities?

Some of Bretzel’s Sites may enable you to participate in communities such as discussion boards, chat rooms and live events. Please use discretion when posting personal information in these communities and be aware that when you post information such as your name, email address, etc., it may be collected and used by others to send you unsolicited communications. Bretzel cannot control, and is not responsible for, the communications you may receive when you participate in such communities.
6

Protection of children

Bretzel considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we knowingly allow them to become registered users of, or to request information through, Bretzel’s Sites or help-seeking information lines. For further information we recommend the website “protect kids online”, helping kids and parents to stay safe while online.
7

Additional terms for certain websites

The following additional information applies to Bretzel’s Sites that require registration. Generally, you are not required to provide personal information as a condition of using Bretzel’s Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of Bretzel’s services are required to collect your personal information for a transaction. those data will be stored on the providers server, while fulfilling the transaction. For further information please visit the providers privacy policy here
8

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to personal information, maintain data security, and use the information collected online for authorized purposes only. Bretzel applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis. We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
9

How do you store the information collected?

Personal information you share with us is stored on our database servers at Bretzel data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe this Privacy Policy. We have implemented technological measures to prevent individuals from accessing information without authorization. Data centers are designed to be physically secure and protected from unauthorized access by unauthorized persons. Information is stored for as long as is necessary to fulfill the purposes for which the information was collected and to comply with legal requirements.
10

What if your policy changes?

If we alter this Privacy Policy, any changes will be posted on this page of Bretzel’s Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of the current Privacy Policy. We appreciate your interest and hope that you enjoy visiting Bretzel’s Sites.
11

Are we able to contact you?

To contact us with questions about this Privacy Policy or about Bretzel’s handling of your personal information, please contact via email at policy @ bretzel.ca. You are also able to find more information on our contact page here
The product information provided on this site is intended only for residents of Canada and the United States. The products discussed herein may have different product composition and labeling in different countries.